Amaris Hotel Sunset Road - Bali ★★

The location

We booked online and arrived in the afternoon. Still it took the staff 1 hour to check us in. The staff was nice and tried their best thought. The internet in the first room did not work. Asked for another room, didn't work either. Then the third room finally worked. The thing that bothered me the most: I wanted to talk to the management about a potential cancellation for our last night (because of the internet not working). Would have been totally fine with paying the night we stayed but just didn't want to spend another night there. But the management refused to even talk to me and just told their staff to tell me it's just not possible. This alone is reason enough for me to not recommend this hotel.

everything

nothing

Good location

I went to have breakfast for a coffee but still have powder coffee in the jar and glass, trays, spoons look very dirty, Shower room has small water so annoying when I take a shower

El desayuno no tiene variedad. La habitación y las instalaciones en general estaban sucias

the location around kuta

the bathroom need to clean more, there is so many hair from other customer before. and there not toothpaste and brush provide. but we get the nice position room, cause infront is the view of swimming pool.

Location

The standard is quite low for this type of hotel. The room is too small. Our shower didn’t work last time. No soundproof as I woke up at night hearing the neighbors phone kept vibrating. The breakfast option is too limited.

Value for money

Pool being maintained

Good price , staff was friendly, good comunications

I was upset and uncomfortable because it's too noisy even at 10 o'clock and above people are still laughing loudly and should be reprimanded by security for the convenience of other guests, the shower is broken, the water is small and in the morning the warm water doesn't work properly, the shower is hard to turn on, got stuck because it's too hard to turn it on, we stay for a break but unfortunately very noisy

I only like the location and the staffs are quite helpful.

The cleanliness. They should LEARN more about how meaningful the cleanliness is to their guests, as they are a hospitality industry, having a great location property is pointless if you don’t understand the point of cleanliness.

The location

We booked online and arrived in the afternoon. Still it took the staff 1 hour to check us in. The staff was nice and tried their best thought. The internet in the first room did not work. Asked for another room, didn't work either. Then the third room finally worked. The thing that bothered me the most: I wanted to talk to the management about a potential cancellation for our last night (because of the internet not working). Would have been totally fine with paying the night we stayed but just didn't want to spend another night there. But the management refused to even talk to me and just told their staff to tell me it's just not possible. This alone is reason enough for me to not recommend this hotel.

everything

nothing

Good location

I went to have breakfast for a coffee but still have powder coffee in the jar and glass, trays, spoons look very dirty, Shower room has small water so annoying when I take a shower

Hilfsbereites Personal, Klimaanlage, Schreibtisch, Frühstück mit im Preis

Mein Zimmer war etwas in die Jahre gekommen und hätte sauberer sein können.

Bett riecht teilweise nach Schweiß …‘obwohl sauber ?

Hotelnya tidak pernah sepi pengunjung, jadi nyaman, banyak temannya, tidak horor

Pengunjung kebanyakan anak sekolah, jadi agak berisik, tp msh oke koq, namanya juga anak2